Marketing · SaaS
WaveForge — WhatsApp marketing platform with built-in CRM
Reach, engage and convert customers on WhatsApp — broadcast campaigns, a shared team inbox, chatbots and a built-in CRM to manage every lead and conversation.
Features
Everything you need, built in.
WhatsApp broadcast campaigns
Approved message templates
Shared team inbox
Chatbot & auto-replies
Built-in CRM with contacts, tags & pipelines
Lead capture & follow-up reminders
Campaign analytics & delivery reports
Team roles & permissions
Turn WhatsApp into your growth channel
WaveForge brings WhatsApp marketing and customer relationship management together. Send targeted campaigns, answer every customer from a shared inbox, automate common replies and track each lead from first message to sale.
Who it is for
- Retailers, D2C brands and e-commerce businesses
- Real estate, education, healthcare and service businesses
- Sales and support teams that live on WhatsApp
Why WaveForge
- Campaigns and CRM in one platform — no switching between tools
- Organised conversations and pipelines for the whole team
- Clear reports on delivery, responses and conversions
- Onboarding and support from the MultiForgeX team
Messaging is subject to WhatsApp's Business and Commerce policies and the template approval process. Customers are responsible for obtaining opt-in consent from the contacts they message.
Book a demo
See WaveForge in action.
Get a personalised walkthrough and pricing tailored to your organisation.
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